This page details the information needed to ship samples or equipment to CHESS. Please note that we cannot adjust beam time if your materials do not arrive in time. We strongly urge you to plan your shipment to arrive at CHESS one day prior to your beam time starting.
General Shipping Information
Address shipments to CHESS as follows:
ATTN: CHESS User Office
161 Synchrotron Dr
Ithaca, NY 14853
Please send an email with details of the items shipped as well as instructions (if any) to either the beamline scientist or the CHESS User Office (email@example.com).
NOTE: Shipments are received Monday - Friday from 8:00am to 4:00pm. No shipments are received on weekends or holidays.
We strongly recommend that you do NOT use the US Postal Service for any shipments which are required for your beamtime. Instead, we suggest using FedEx or DHL.
If you are shipping materials or equipment from outside of the United States, please allow extra time for your items to clear through customs. It is always best to have a tracking number when shipping from outside the United States - this is usually only done via FedEx, DHL, or UPS utilizing the 2 or 3 day delivery process.
Shipping Hazardous Materials, Equipment, or Dewars to CHESS
Items which have been deemed hazardous by the CHESS Safety Committee require special handling - please contact the CHESS User Office for further instructions.
CHESS will refuse any hazardous shipments which have not been previously approved by the CHESS Safety Committee.
Sometimes, users order hazardous materials from a vendor and have it shipped directly to CHESS (such as chemicals or compressed gases). You must obtain approval from the CHESS Safety Committee prior to ordering materials, and you must notify the Safety Officer and/or the CHESS User Office of what items you are having shipped directly to CHESS.
Dry Dewar Shipping
Please make sure to label your dewar with the following information:
Beamline (indicate beamline you are scheduled to work on, such as A1, F1, G1, etc.)
If you do not empty the dewar of liquid nitrogen before sending, your dewar is considered to be Hazardous and you must follow strict guidelines set-forth by the shipper.
Make sure you ship your dewar early enough so that it arrives one day in advance of your scheduled beamtime. Dewars are normally filled with liquid nitrogen upon arrival, and delivered to the beam line you indicated. If you do NOT want your dewar filled with liquid nitrogen, please contact the CHESS User Office (firstname.lastname@example.org).
Shipping Materials, Equipment or Dewars from CHESS
Remove all old shipping labels from the dewar or shipping container. Print and fill out the CHESS User Shipping form. Leave your materials to be shipped, as well as the completed shipping form, in the CHESS Ops area, and notify the CHESS Operator about your materials that need to be shipped back. If you have any questions about your shipment, please contact the CHESS User Office.
NOTE: All dewars will be shipped dry and will be emptied of liquid nitrogen. If you require the dewar to be shipped with liquid nitrogen in it you must note that on the shipping form and advise the CHESS User Office, as this makes the dewar shipment considered hazardous.